Privacy Policy

Introduction
At Union Cloak, we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform. By accessing or using Union Cloak services, you agree to the terms set out in this policy.

Information We Collect
We collect the following types of information when you interact with Union Cloak:

  • Personal Information: When you create an account, we collect details such as your name, email address, phone number, and other relevant personal data.
  • Payment Information: For transactions, we collect payment details like bank account numbers, credit/debit card information, and billing addresses.
  • Usage Data: We collect data on how you use our platform, including login times, browsing patterns, and other activities on Union Cloak’s website and app.

How We Use Your Information

  • To provide and improve our banking services
  • To personalize your experience and provide customer support
  • To process payments and financial transactions securely
  • To communicate with you about updates, offers, and relevant services
  • To comply with legal obligations and enforce our terms of service

How We Protect Your Information
At Union Cloak, we implement a range of security measures to protect your personal data. These include:

  • Data Encryption: We use secure encryption protocols to protect sensitive data during transmission.
  • Access Control: Access to your personal data is restricted to authorized personnel only.
  • Regular Audits: We conduct regular security audits to ensure the integrity of our system.

Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners and service providers only for the purposes of fulfilling services or legal obligations, such as:

  • Third-Party Service Providers: These companies assist us in providing services such as payment processing, customer support, and system maintenance.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, and safety of Union Cloak and our users.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These cookies help us understand user behavior, improve our website performance, and offer personalized content. You can manage your cookie preferences through your browser settings.

Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving marketing communications
  • Request restrictions on how we process your data
    If you wish to exercise any of these rights, please contact us at support@unioncloak.com.

Changes to This Privacy Policy
Union Cloak reserves the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on this page and update the effective date. Please review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Effective Date: 24th July 2023